Privacy Policy

Last updated: 30 September 2026

What we collect

To generate your readings, we collect: your name, email, phone, date of birth, gender, hand selection and the palm photograph you upload. For your kundli and panchang we also use your birth time and birth place. If you chat with an AI guide, we receive the messages you send. If you turn on notifications, we store your device's push token so we can send them.

How long we keep it

We keep your palm photograph and your reading PDF for as long as you have an account, so you can download your reading again from My Readings. When you delete your account, we delete them from our servers along with the rest of your data.

Live consultation recordings

Live consultations may be recorded (audio and video, or audio only for an audio call) so that you can replay them afterwards and so we have a record if there is ever a dispute about a session or a charge. You are told this before you pay, and whenever a call is being recorded a red REC indicator is shown on screen for the whole call.

The recording is stored by our video provider, who acts strictly as a processor for us. Only you and the astrologer you spoke to can open it, through a private link that expires, from My Calls in the app. It is never shown publicly, sold, or used to train anything. You can ask us to delete a recording at any time by emailing support@palmsiddhi.com, and we delete it on request.

AI processing

Your readings and AI guide replies are written with Google Gemini, a third-party AI service. To do that, we send it the details needed for the answer: your palm photograph, birth details and the messages you write. The app asks for your permission before sending anything to it for the first time.

Trusted service providers

To deliver your reading, we rely on a small number of carefully selected, industry-standard service providers for AI processing (Google Gemini), payment processing (Razorpay), login codes by SMS (MSG91), email delivery (Resend) and secure data storage (Supabase). These providers act strictly as data processors on our behalf, are bound by their own privacy and security commitments, and only receive the minimum information required to perform their service. We do not sell your data to anyone, ever.

Your rights

You can delete your account and all of its data at any time from Profile in the app, or by emailing support@palmsiddhi.com. Deleting your account also removes you from our WhatsApp updates list. If you signed up for WhatsApp updates without an account, email us to be removed.

Contact

Questions? Email us at support@palmsiddhi.com.